Privacy Policy

Last Updated: December 9th 2024

Health Online is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

  1. Information We Collect
  • Personal Information: Name, age, gender, medical history, and contact details provided during registration or use of the app.
  • Technical Information: Device type, IP address, usage patterns, and cookies to improve the app’s functionality.
  1. Use of Information

We use your data to:

  • Facilitate consultations with healthcare providers.
  • Improve the app’s performance and user experience.
  • Communicate important updates, including changes to our policies.
  1. Sharing of Information

We may share your data with:

  • Licensed healthcare providers to facilitate consultations.
  • Third-party service providers (e.g., payment processors like Stripe) for transaction management.
  • Legal authorities when required by law.
  1. Data Security

We implement reasonable security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute data protection.

  1. User Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for data processing where applicable.
  1. Children’s Privacy

Health Online does not knowingly collect data from children under the age of 13 without parental consent.

  1. Emergency Disclaimer

Your data may not be immediately accessible during emergencies. Health Online is not responsible for delays or lack of access to medical advice in urgent situations.

  1. Cookies and Tracking

Cookies are used to enhance app functionality and analyze user behavior. By using the app, you agree to the use of cookies as outlined in this policy.

  1. Changes to Privacy Policy

We may update this policy at any time. Users will be notified of significant changes via email or app notifications.

  1. Contact Information

For privacy-related questions, contact us at [email protected].